COVID-19 Updates: Be Kind. Stay Home. Kia Kaha!
Website orders are still operating as usual, however due to the level 4 lockdown we are unable to deliver your orders until it is downgraded.
- You may return new items sold and fulfilled online by CL Jewellery within 15 days of delivery for a full refund.
- Contact our Customer Care team on email@example.com to initiate a return. You’ll need to provide your order number, contact details and reason for return.
- Items should be returned in their original product packaging with the original product tags attached and with all paperwork. Include a copy of your shipping confirmation email or order confirmation email in the package.
- Ship the return package to: C.L. Jewellery Ltd, PO Box 40207, Glenfield, Auckland 0747, New Zealand
- All shipping return charges must be pre-paid. We require that returned items are insured during delivery to safeguard against loss.
- By using this web site you are agreeing to the terms of this returns policy.
- We reserve the right to modify our returns policy as our business needs require.
- We will post such changes on our web site, after which, your continued use of the web site shall be deemed to be your agreement to the modified terms.